Frequently Asked Questions
Everything you need to know about our minimalist home and tableware collections.
What materials are used in ASA Selection products?
We pride ourselves on using high-quality natural materials including fine bone china, stoneware, and porcelain. Each piece is designed with our 'simple things are beautiful' philosophy to ensure durability and timeless aesthetics.
How do I care for my ceramic tableware?
Most of our ceramic and porcelain items are dishwasher and microwave safe. However, we recommend hand washing items with gold or silver leafing and avoiding sudden temperature shocks to prevent cracking.
What are your shipping rates and delivery times?
We offer standard shipping globally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 days depending on the destination and customs processing.
What is your return policy for fragile items?
If your order arrives damaged, please contact our support team within 48 hours with a photo of the item. We offer a 30-day return policy for unused items in their original packaging for a full refund or exchange.
Are ASA Selection products handmade?
Many of our collections feature artisanal finishes where glaze is applied by hand, meaning every piece has a unique character. This manual process is part of our commitment to authentic craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.